eP
emil P

1 reviews | Active since Sept 2012

16 Sept 2016, 13:33

Poor sales partners

<p>On the 8th September i placed an order with Telkom's direct reseller (Mobile talk). A week later they indicated to me that they can no longer supply me the contract at the agreed upon rates.</p> <p> </p> <p>It is disappointing that a company like Telkom can utilize such ********** partners.</p> <p> </p> <p>Contact details: ********** 994</p>

0
Replies (3)
Telkom
Telkom's reply17 Sept 2016, 08:05
Official

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.Your reference number is AI***
We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply19 Sept 2016, 15:59
Official

Hi,

We apologize for the inconvenience caused.

We have sent you an email to assist further.

Kind regards

William

Telkom Social Media Team

Best regards,

eP
emil P's update20 Sept 2016, 10:46
Reviewer Update

Thank you for the mail.

It still doesn't resolve the fact that a direct reseller of Telkom is selling contracts that isn't valid.