Poor Sales

Trying to sign up for Smart broadband uncapped wireless @ R599pm (I had a successful bid online). It has been 2 months since I first signed up. I've sent messages through Facebook (as I can't get hold of anyone through the call center 10213) and get told \We have handed your query to our Team for further assistance, they will be in touch with you\". I have tried going into a Telkom shop and further more get told that they can't help me at the R599pm price.<br> <br> I have the whole history dating back to December 2015 where I've been trying to sign up.<br> <br> Generally I've had decent help with Telkom support (when they are available) but this is just shocking considering I am trying to give you more business.<br> <br> Please escalate this matter appropriately and don't feed me with empty promises and lies."