IE
Ian E
1 reviews | Active since Oct 2015
13 Oct 2015, 06:18
Poor response time from technicians
Two weeks ago my phone line was crossed with another line, causing issues with my Internet connection. The following Saturday my phone line was disconnected completely. Today it is still not fixed after a technician had been assigned a week ago
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Replies (1)
Telkom's replyOfficial
16 Oct 2015, 10:05Hello Dragon-Ion,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply16 Oct 2015, 10:05
Official
Hello Dragon-Ion,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Best regards,