Poor response time

<p>Hallo Peter</p> <p>I app**** for an adsl link to my rental home on the 29th of March via the Telkom website. After waiting at least two weeks, I finally received a call from Telkom to confirm my order and was promised an sms with my order number. After not receiving the order number, I called Telkom no less than 4 times (each time I was told there is no profile under my ID number) and eventually received an order number on the 24th of April. If I track the order, Telkom has been busy checking stock since the 19th....</p> <p>So, after almost a month I still don't have internet service due to Telkom's inefficiencies...no wonder they are not a profitable organisation. During the same period, I had no less than 3 indepedent service providers at my house to see whether wireless internet is possible.</p> <p>Will let you know if/when I do receive some service.</p> <p>Regards,</p> <p>Ian</p> <p> </p>