MB
MARIANNE B
1 reviews | Active since Jan 2015
17 Jan 2017, 12:34
Poor response time
<p>Fault 171CWK060117 reported on the 6th of January - due to extremely slow internet connection speed. We have been without an ADSL line now for 3 days and absolutely no response from Telkom. Makes running a business from home very difficult. Desperate to get back on line?!</p>
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Replies (2)0
Replies (2)
Telkom's replyOfficial
18 Jan 2017, 10:38Hi MBERRY,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply18 Jan 2017, 10:38
Official
Hi MBERRY,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
23 Jan 2017, 13:09Hello MBERRY
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Best regards,
Telkom's reply23 Jan 2017, 13:09
Official
Hello MBERRY
As per our email correspondence, we currently attending to the query and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Best regards,