Poor Recovery Service

Telkom cable ****** in area, reference ***, lines been down for 2 weeks with no information given when the line will be repaired. In this day and age, for repair work too take so long is inexcusable. All there canal walk and cape gate outlets says cable replacement is expensive and there technicians are so busy. Strange though, there monthly statement arrived and they want payment. Telkom claims to be the best, but they falling way short.