SG
Srini G

1 reviews | Active since Sept 2016

19 Sept 2016, 11:38

Poor Quality ADSL

<p>It has been 2 months since i looged a complaint with regards my ADSL - or lack thereoff. Refererences have been created and closed repeatedly, although the problem hasnt been fixed as yet. Its mind boggling to comprehend incompetance, as the problem has been proven to be a port issue at the exchange, which is easily replacable, yet 2 months hence forth, it hasnt gone away. Crediting me for the subscription, doesnt make the problem go away . . . .</p>

0
Replies (1)
Telkom
Telkom's reply19 Sept 2016, 13:25
Official

Hi Srini,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,