POOR POOR SERVICE AT TELKOM

I would like to share my dissatisfaction with Telkom. I am on Business contract and I bought recurring data at the beginning of lockdown as there was a need then. I have been trying to cancel the recurring data for the past 3 months as it no longer suits my needs. The whatsapp group, online, call centre and even Twitter platform hasn't been useful in resolving my issue, instead I am billed monthly on data options which no longer suit my needs. The past 3 months have been trauma. POOR POOR POOR SERVICE!!!

My details are : Busi ***