poor poor service

So its been almost 2 months since my Internet has been stuffing around and it's been the second time I have been waiting on the phone for over and hour with no response I have emailed them sms them and tried all forms of trying to get them to sort it out and they have just not returned any attempts of mine and still have not sorted my Internet out.The instalation of my router was done extremely sloppy with loose wires everywhere the most pathetic service in the entire south africa and I am up to my neck with Telkom. I run a BUSINESS from home and due to this I've had very little income having said this I pay a rather high fee for a service I cannot get use from.<br> Please do not use Telkom.