POOR POOR SERVICE!

Absolutely shocking service TELKOM!!!! After 2 months of going at least 10 times to the telkom shop in N1 City, more than 15 calls to the call centre and and 6 complaints logged on the website to request feedback on a ADSL application. THERE IS STILL NOTHING!!! not one person can tell us where our application is right now and when the installation will take place. How is it possible that after 2 months you cannot sort out your system issues locking application on the system because there is a new system implemented? AND your very friendly and helpful FACEBOOK team has the time to reply just to say they will not assist because they feeling abused as I used the word "useless"??? WHERE ELSE DO CUSTOMERS GO TO GET SOME HELP??????? talk about abuse when the way you staff treat customers when you are going into the branch to give them business and the attitudes they give to people is shocking!