Poor poor poor service

<p>We gave in our wifi router and were told that they don't have a replacement to give us and that it would take 21 working days to repair and that we were still supposed to pay for the service although without wifi for the whole month. Then I received another sms 19 working days later with another reference number saying that the router had been booked in for repairs - so in other words it was just lying in Middelburg branch store room for a whole month and I was supposed to pay the bill for an additional month without any service!! This is rediculous!! Unbelieveable Telkom Middelburg - you are absolutely useless!!!</p>