AF
Antonette F

1 reviews | Active since Oct 2014

02 Feb 2018, 10:06

POOR POOR POOR SERVICE

I app**** for a new Telkom installation (4 Mbps line) on 20 December 2017. Received an order number ( ********** 70A) and reference number CM ********** . However that is all i received. No new installation and ZERO communication from Telkom.

I have been trying to cancel the installation via Email, Facebook and Facebook Messenger, but nobody at Telkom gives a damn.

I am no longer interested in the installation.

Please reply with a reference number of the confirmation of the cancellation.

I will post this message everyday on any social media platform until i get confirmation from the cancellation.

0
Replies (2)
Telkom
Telkom's reply23 Feb 2018, 13:50
Official

Hello antonettefick

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply05 Mar 2018, 10:10
Official

Hi antonettefick,

It has been cancelled.

Regards

Rafeeqah,

Telkom Social Media Team.

Best regards,