Poor, poor, poor service

Good day<br> <br> I have a cell phone contract with Telkom. I live in Parklands Western Cape and have no coverage at my house. I have been trying since September 2014 to get Telkom to send out a technician to evaluate my situation and install a booster in order that i may have coverage for a service i have been paying forever. To date i have been into Bayside Telkom 4 times to lodge complaints, i have 3 reference numbers for lodging a fault and Telkom has eventually gotten only as far as sending out an independant contractor to \confirm"that i have no coverage"