POOR POOR POOR POOR POOR POOR SERVICES!!!!!

I have a huge problem with telkom..The first month, they claim they never got money from my account, i went to my account on the app, there was sufficient funds available for them to debit, i however went and make the payment, Telkom than still went and double debit my account... 2nd month the same thing happened - i phoned for them to give me a statement, as when i phoned them they said t hey an not debit i have to go and get a statement--- i live with a 90year old lady, the consultant Zama cele insisted i must just go and get the statment as they will not debit.. i than had to look for someone - pay that person a R100 to go and make the payment.... Telkom howeve rwent back into my account after i made the payment, and the d/o was returned..as i took that money to go and make the payment because they said they cant debit on that day i told him there is sufficent money -- that was on the 2nd attempt.... Today again on the 08November - Telkom send me another statement that they will take another double deduction .. i aked them to call me back - i have requested this a million times - they refuse to call me back....to resolve this matter

I will not pay a double payment again .. as this was not my negligence - they are quick to get sales - but when it come to resolving issues they dont come to the party... i will not again for the money of NOV pay double - i dont care how much there rejection cost are ... they started this mess ... i am unable to get a statement .. and there agent have to customer service s****s... If they dont resolve this issue . I will not pay them - they can take there contract shut it off ..... and than get there phone as i am not interested in poor services.... they speak to you, like you dont know what the hell you doing.. they insist in what they want and not listen to what you are saying.. all my friends have contract with telkomg- hav queries that was never resolved...

If this matter not resolved - i will not pay there money as i will not pay another double payment..

POOR SERVICE THEY MESSING UP MY CREDIT PROFILE I NEVER HAD ISSUES THEY AGENTS ARE *********** AND DONT HAVE CUSTOMER S****S

IVE ADDED A COMPLAIN ON FB THEY DON CALL BACK.....