poor ..poor low low service

We are so disappointed in Telkom. ..We are also awaiting on our R700 refund due to our landline being disconnected due to cable theft. ..No reply on that either. ...no calls up until now. ..going in for almost five months since I last held the tab in my hand that I still pay for. ..Zaid and the manager of the branch in promenade Mitchells Plain ...GENEVE. ..gave us false hopes ..seems they not doing their job as after going in to the store every single Saturday. .I was **** to that the manager is not in store. ..and she on her part only got all my complaints two months after I went in and insisted on seeing the manager. ..me and my wife have the recording of all our conversations we had with them. ..and sso far nothing no calls and it's the third week we last heard of them. ..They **** and **** to us. ..We want our money and our tab. ..Thank you ...The wife