poor poor

today 11th October still waiting for correct billing invoice and October's Invoice

on the 21st September Good day Mr Foster, Apologies for the late reply, I haven’t been available for a while. This matter was escalated to back office, as we usually escalate to them anyways to resolve the issue. I have received feedback from them stating that they have logged a dispute for rental. The dispute Ref# ********** 6. I have escalated to the relevant departments to assist. Please expect calls from these departments to help with the query as these are the people who will have more information for you than I would. The query is in process of been resolved. I apologize for the inconvenience caused. Thank you.

29 August Hi Samantha I can see you read my email with no reply, then you ask a call center consultant to call me who is ***********. She is telling me what is on the statement but can’t explain why it’s there. She is telling me I asked for a debit order of R700 and I must call and find out who loaded the 700 debit order… if there is a R700 debit order from my account Im taking legal action against Telkom and the names I will mention are Samantha and Ashley. Ashley I asked you to get in contact with that consultant you asked to give me a call,,,,, Please sort this mess out and get someone capable to give me feedback. I’ve also mention for the 100 time. This account was activated on the 21st June and I was not told about one month advance…. You better get this call and give me feedback