AJ
Andre J
1 reviews | Active since Jul 2011
29 Jan 2015, 23:09
Poor pings still remains at peak times
Three weeks back I lodge a complaint on Hello Peter for poor downloads and high ping rates during peak times.I received a standard email from Telkom that they did received my complaint.But after that nothing from you.I called the call centre the 19th and reported the problem. Telkom simply \reset"my line and NOTHING improved.Worst"
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Telkom's replyOfficial
30 Jan 2015, 14:38Hello ANDREVJ,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM80216
Regards
Luleka Kewana
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM80216
Regards
Luleka Kewana
Telkom Social Media Team
Telkom's reply30 Jan 2015, 14:38
Official
Hello ANDREVJ,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM80216
Regards
Luleka Kewana
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM80216
Regards
Luleka Kewana
Telkom Social Media Team