Poor pathetic service/***********, ******** Telkom employees

Obviously Telkom Mobile will not ever bother to reply to my complaint because they do not care about their clients. I am experiencing network problems since July 2019 because of Telkom's stupidity to change roaming via Vodacom. I had problems with my banking app due to this roaming disaster. I paid my account EFT on 10 August 2019 because I am aware that Telkom's debit order will be deducted on 15 August 2019. Now I have been penalised wit a debit order rejection fee of R202,70. I could not contact Telkom Mobile on 180 to inform them about the fact that I paid via EFT because I do not have any network on my Telkom phone. This morning I was informed I am supposed to pay 10 days in advance if I do pay via EFT. This is parhetic and I am not going to pay that debit order rejection fee. I cannot port to MTN because of a stupid Telkom contract which will end in a years time. I cannot receive or make calls from my Telkom number because I do not have any Vodacom network. I never consented for this stupid change of roaming via Vodacom. I have to wait for technicians who will come to my residence to try and solve the network problem. Until when? All feedback I receive is the technicians wiil come....when? Christmas is also coming