POOR PATHETIC SERVICE THAT SUCKS

I queried a payment that I made via bank transfer. I forwarded the proof of payment along with the invoice. Sisanda requested for proof of payment. Anelisa requested for the telephone no. I responded by saying it's on the invoice that I attached on the e - mail. I forwarded the proof of payment for a second time for the "CUSTOMER SERVICES MANAGER'S" attention. To date I haven't received any further feedback.