Poor Pathetic Service

Good day

I called the call center since I log a fault for low-speed every day but there is no improvement. The resolutions are just SMS saying resolved to bluff me. Again I called the call center to log a fault because I am not getting the services that I am paying for, it is blasphemy that you have not reduced my monthly subscription but you do not recognize me as essential. You can support essential services all you want but it is unfair of me to be paying my full bill when I am not essential to you. I am going to regard each fault as monetary. I logged 3 today and to date, I have no ref numbers. every 24 hours that I have no service I should be credited back.

I need to see what I am paying for.