hK
herman K

1 reviews | Active since Jan 2016

04 Apr 2016, 08:51

Poor pathetic service

Good day <br> <br> I am paying over R2500.00 pm for Telkom services, Cellular and Land Line and Wifi.<br> <br> I am sickened by the reception and dropping of calls and delays of calls and WIFI, I want the correct peoples detail so that my Lawyer can send notice to Telkom for breach of contract and for my frustration and anger bursts because of the continuous battle and asking and complaining. <br> <br> I am not paying for Edge that is 90% of the day on my devices the delays in sending and receiving emails clients battle to get hold on my cellphone, a phone that is suppose to be LTE S6. Wifi device that's suppose to be LTE but on EDGE, why must I pay for this?<br> <br> I am over the suppliers poor service and networks . I am still waiting for this call out. Case number ***7.<br> <br> I want this sorted and fast as this is a breach of contracted services. and the people at Woodlands look at you if you are mad when you complain.

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Replies (1)
Telkom
Telkom's reply04 Apr 2016, 09:47
Official
Hello hermank@,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM220009

Regards
Luleka
Telkom Social Media Team