POOR PATHETIC SERVICE
<p>This is the second time that I had to turn to Hello Peter regarding account issues with telkom. Can you please resolve an issue regarding a Showmax account that has been cancelled in December 2016 because I am still paying for this service/account and from my new bill I see I am going to pay again end of March.</p> <p> </p> <p>Secondly, I opened a new data line with router (deal of the month FEB2017) on 19 March 2017 and was told by the sales lady that I am not liable for any connnection fees/sim connection fees etc but I see I am billed for R200 for connection fees. I was only liable for a pro rated amount .</p> <p> </p> <p>Thirdly I received a call from a telkom today 7th March 2017 around 14h00 regarding the cancellation of my 3gig data and Showmax account. When I tried to explain myself regarding the Showmax account she put the phone down in my face while I was still talking. The only thing she was interested in was for me not to cancell my account by offering me free data after wich I have explained to her that I have upgraded with telkom's deal of the month.</p> <p> </p> <p> </p> <p>kind regards</p> <p>charles</p> <p> </p>