Poor Online Sales

Hi,<br> <br> I ordered the March Deal of the Month on the Telkom Mobile website a week ago and have still not received a response, despite trying to call the call center and being put on hold for over 30 minutes each time as well as requesting numerous call backs on the website. I have also tried to use the chat function on the website with no response or success.<br> <br> I even went to the Sandton City store on Saturday, 6th March 2016 and was told very rudely by an unprofessional consultant that they cannot assist with online sales.<br> <br> Please can someone assist me?<br> <br> Thank you.