1 reviews | Active since Jun 2016

21 Jun 2016, 15:40

Poor (non-existing) communication.

<p>As from 17/04/2016 I am in contact with telkom, spoken to about 8 different people and given them my new address for line transfer. Guess what the last 3 calls I received was for a fault which was reported and still they haven't transferred my line to my new address. The address is the wrong 1, how can I make sure they get the correct address for the line transfer.</p> <p>As for now i can only make payment when my line is transferred as it is of great inconvenience to go into town and look for a shop not busy to make your payment. Sorry if I cause you any inconvenience now.</p>

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Replies (3)
's update22 Jun 2016, 13:15
Reviewer Update

I cannot send an email as i do not have internet yet,herewith the sms sent from telkom with ref nr:

Dear Customer, your installation for order ( ********** 92) is scheduled for ( ********** 4 between 07:30:00 and 16:00:00). If not convenient please log onto www.telkom.co.za/appointments to reschedule. Your continued support is appreciated. Regards, Telkom.

's update22 Jun 2016, 13:15
Reviewer Update

I cannot send an email as i do not have internet yet,herewith the sms sent from telkom with ref nr:

Dear Customer, your installation for order ( ********** 92) is scheduled for ( ********** 4 between 07:30:00 and 16:00:00). If not convenient please log onto www.telkom.co.za/appointments to reschedule. Your continued support is appreciated. Regards, Telkom.

********** 92

's update22 Jun 2016, 13:16
Reviewer Update

139 800 692