Poor network speed LTE Smart Broadband Uncapped Wireless service

<p>My LTE service is extremely slow. </p> <p>Telkom case no. ********** 3</p> <p>It has taken me a week to download 40Gb from the Playstation store from my PS4 at an average speed of less than 1Mb/s.</p> <p>Highest speed on a speed test has been around 5Mb/s, signal is however extremely strong constantly around -64dBm >=30dB, so it is not a signal issue. </p> <p>I have tested on my own MTN cell phone and got speeds of around 11Mb/s from my home with much worse signal strength of -96dBm and 44dB.</p> <p>As a test I took my router down the road to force it to use the Bonza Bay tower and got good speeds of between 26 and 32 Mb/s.</p> <p>I have all accumulated evidence in the form of screenshots and speed tests.</p> <p>Previous complaint of same issues:</p> <p>https://hellopeter.com/telkom/reviews/smartbroadband-uncapped-return- ********** </p> <p>https://hellopeter.com/telkom/reviews/still-no-response- ********** 082</p> <p> </p> <p>Regards</p> <p> </p> <p>Ryan</p>