Poor Network Connection and Customer Care services

Dear Telkom,

I express my profound dissatisfaction with the persistently subpar network services I've been experiencing. Despite bringing this issue to your attention weeks ago, the situation has not only resurfaced but has escalated. I have meticulously tested my phone with Vodacom, MTN, and Cell C lines, all of which function flawlessly, reaffirming that the problem lies within your network.

I implore you to address the condition of the network boosters in my vicinity promptly or refresh the tower to which I am currently connected. The network degradation is exacerbated during load shedding, rendering my connection entirely non-existent. I anticipate expeditious assistance from your team to rectify these issues promptly. My contentment as a Telkom user hinges on the resolution of these matters. Thank you.