Poor Maintanance

We currently have a 8mbps uncapped stable line at home which is completely useless, connection tests show max 2mbps and connectivity has become worse on a daily basis, why should I pay for something not worth a halve of what I should have after we had a 15mbps line which I found out is not even available in my area. We have been facing this problem for months now. I work online, deal with skype calls and online video footage on a daily basis which does not function with Telkom's poor connectivity. I spend well over R1000 on mobile data on other devices to get my day to day duties done and still pay telkom's overpriced network coverage. Telkom employees are also arrogant and poorly trained, every second attendant has a different story regarding the poor connection. It is simply Telkom who cant keep up with the current demand and necessary maintanance.