Poor LTE uncapped speed. No assistance from technical

<p>Hi</p> <p>I recently signed up for Telkoms uncapped LTE deal at R599. For the first 2 days the speed was fair and acceptible at around 20mbps. <br />Since Wednesday my speed as fallen to 5-6 mbsps. I've tried moving my router around, had the external antenna connected and pointing to where I get the best signal, however there is still no improvement. I've contacted Telkom on Facebook and Twitter also with only promises that someone will be assisting, but nothing happens. <br /><br />I don't accept that it is because of poort signal as I easliy managed 20mbps on 3bar signal. At 4 bar signal I'm now running 6mbps. Either my profile is being thottled or I'm connected to a congested tower. <br />I demand to have this sorted out today or I'll use my 7day cooling off period to cancel my subscription.<br />Please have a compotent engineer assist me. Either I need to be moved to another tower or my profile must be sorted out. <br /><br />NB. I noticed that since yesterday, there are a lot more LTE towers available on your website for the incapped package and I find it odd that my problem started exactly when this change in your LTE product offering was made. </p>