1 reviews | Active since Jul 2016

31 Dec 2016, 09:34

Poor LTE Speed in FULL LTE Coverage Area

<p>I signed up for LTE a few months ago and was advised I have FULL LTE coverage in the area I stay in, however the average speeds I get is slower than Cell C LTE ( on my mobile phone ) – I am not satisfied with this product, please contact me to advise how to obtain the correct speeds as I have FULL signal in my area and yet I am not getting what I am paying for. </p>

0
Replies (2)
Telkom
Telkom's reply02 Jan 2017, 09:01
Official

Good Morning Dewald,

Kindly reply privately with your affected number and your full residential address so we can further assist.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

's update09 Jan 2017, 12:41
Reviewer Update

I have provided all the information as per your response via email ( as per above) and have had no response as yet.