BT
Braam T
1 reviews | Active since Sept 2010
19 Oct 2015, 14:09
Poor LTE service
I app**** for your R599 LTE unlimited deal. I was approved and my product was delivered to me.<br> I plugged it in and now I have no internet. Then I phoned and they told me someone will install my antenna its now more than a week and no one has contacted me yet. I want help other wise I want to cancel my contracted.<br>
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Telkom's replyOfficial
19 Oct 2015, 14:16Hello dragonk,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158490.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158490.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,
Telkom's reply19 Oct 2015, 14:16
Official
Hello dragonk,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158490.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158490.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,