Poor line sync, clueless technicians

<p>Since November last year, my line has deteriorated from 10mbps to 8 to 7 to 6 and is now sitting at 5mbps. </p> <p>Various technicians came out and one found a condition on the line. Because of rain, he couldn't fix the problem then. After that, more technicians came but most are pretty clueless as to find the fault. One tech disconnected the line and ran back to the office with tail between his legs because he couldn't find the problem. One tech from telkom came on a Sunday afternoon when we were not there and promptly signed the job off as completed. </p> <p>This seems pretty good evidence to me of gross incompetence. My line ran perfect at 10mbps. </p> <p>Telkom and Afrihost is full of bull**** excuses. </p> <p>My line drops constantly and cannot maintain 5mbps sync. </p> <p>Afrihost says that I must downgrade the line to 4megs. </p> <p>What kind of solution is THAT!!!!</p> <p>if Assia is working well, then it means that there is another problem. </p> <p>Fix this problem or give my money back because paying for such a bad product is not good business </p>