1 reviews | Active since May 2017

25 Oct 2018, 21:37

Poor line speed

Paying for a 10meg like but only get speed of 3 megs. Logged a fault after refreshing port Ref number ********** 3. No improvement or response after 1 call from someone who said they will look into the fault. It's very frustrating.

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Replies (1)
's update31 Oct 2018, 20:02
Reviewer Update
So the technician arrives and tells us that the splitter is a problem so all I need to do is buy a splitter for my phone line and plug the internet line into the wall socket and the problem will be sorted. So off I go and buy splitter and low and behold still the same problem. Internet speed only four megs per second. Please look into this.