POOR LINE CONNECTION

Good day <br> <br> Telkom would you guys please come and resolve the issue I have with my adsl DUE TO THE POOR LINE QUALITY CONNECTION AND 2ND HAND PARTS USE BY YR TECHNITION I CANNOT INCREASE MY SPEEDS TO THE 10MB (HIGHEST I CAN GET ACCORDING TO YOUR WEBSITE) LINE THAT I WANT. <br> <br> BECAUSE THE CONNECTION IS SO BAD IF I INCREASE MY SPEEDS THE LINE WILL KEEP DROPING. AND HAVE TO KEEP MIVING DOWN TO 2MB LINE JUST SO IT CAN BE STABLE.<br> <br> IT IS EXTREMELY FUSTRATING THAT I HAD TO WAIT SO LONG FOR THE INSTALLATION AND NOW I CANNOT GET THE SPEEDS THAT I WANT CAUSE THE CONNECTION WAS NOT DONE PROPERLY.<br> <br> PLEASE ATTEND TO THIS URGENTLY.<br> <br> TUESDAYS ARE THE BEST DAYS FOR SOMEONE TO COME OUT AND FIX THE LINE.