Poor internet speed

<p>I recently signed up for a LTE internet package. I was assured that I am in a LTE reception area, but the reception (and speed) is so poor that I had to force my B315 router to receive a 3G signal. The 3G speed is not much better. I contacted the call centre via email, but received an incomprehensible reply. I stay in Sunningdale (Table View)</p>