HP
Henk P
1 reviews | Active since Mar 2014
11 Feb 2016, 20:21
poor internet speed
The past few weeks i have been struggling with my internet speed. Earlier tonight i phoned the call centre and they qiuckly reset my line. The problem was resolved. 15 minutes later i again had no speed. This problem has been going on for a couple of years, on and off. I dont understand it since i am less than 1km from the exchange point. Many of my couleges also have telkom lines and they dont struggle half as much as i do. I just wish they could rectify the problem for good
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Telkom's replyOfficial
11 Feb 2016, 20:39Hello Du****23,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the results indicate a metallic noise on the line. We locate a pending fault reference number and we will mark as urgent.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the results indicate a metallic noise on the line. We locate a pending fault reference number and we will mark as urgent.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply11 Feb 2016, 20:39
Official
Hello Du****23,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the results indicate a metallic noise on the line. We locate a pending fault reference number and we will mark as urgent.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have interrogated the line and the results indicate a metallic noise on the line. We locate a pending fault reference number and we will mark as urgent.
***
Regards
Keagan
Telkom Social Media Team
Best regards,