Poor Inefficient Service

On Friday 30th April I reported loss of landline connection and no internet. Saturday 10am problem solved. Great. Roll over to Sunday 2nd May. Reported same fault to Telkom. After calls every day, Wednesday 5th May I see an Open Serve guy at a destroyed telkom box, all wires cut. Says he was waiting for the cabling people.. I wrote 2 messages to Open Serve on their website. Thursday 6th May. Call Telkom and get told technicians scheduled to repair today. Guess what still nothing. Today is day 5 of inefficient service to me as a customer of over 35 years standing.