Poor *********** service from Telkom Chat

<p>My one phone account was suspended, and the other account had a surplus of R1902, I paid R1400 0n the suspended account, and asked the help desk to trasfer the outstanding oamount of R890 onto the sustpended account which they did and switched the unit on, four days later I received a sms that both accounts is in arrear and will be suspended, I contactted Telkom chat and asked for explanation, my call was answered by Abbort Shirinda... I asked for explanation, and was not happy with the one she gave me, I asked for her to get het\r accounts department to contact me as someone *********** is either feeding me wrong info or are not doing there job, she prefered to cut me off, I asked her agian for a call numner, and she typed 081180, and cut the line......wow to your *********** Help Desk personnel....it must be great to run the monoploy in SA as you can do as you wish. I expect a phone call from your account department to me after 16h00 on Monday to explain the status of my account at ********** 065</p> <p> </p> <p>BUSI FROM tELKOM REP****</p> <p> </p> <p>Good Morning Johan, </p> <p>A request has been to our Accounts Team to contact you and further assist with you. </p> <p>Your reference number is ********** 3.</p> <p>We apologize for any inconvenience caused.</p> <p><br />Regards,</p> <p>Busi</p> <p>Telkom Social Media Team </p> <p> </p> <p>MY TWO REPLIES AFTERWARDS</p> <p> </p> <p>Thank you for your reponse, waited for your accounts team from 16h00 today til 17h50, which I am sure is past their office hours with no cal, maybe more luck tomorrow, but I doubt that 13 MARCH</p> <p> </p> <p>STILL WAITING FOR A CALL FROM YOUR ACCOUNTS BUSI.....ANOTHER EMPTY PROMISE 17 MARCH</p> <p> </p> <p> </p> <p> </p> <p> </p>