JN
Johan N

1 reviews | Active since Mar 2017

31 Mar 2017, 12:50

Poor Incompenent service from Telkom Mobile

<p>First experience 11 Mar 2017 asked for Accounts to contact me re my account and was promised they would on reference number is ********** 3.</p> <p> </p> <p>Second complain after no service was extended on the 17th of MArch and another empty promise that the account department will contact me on Your reference number is: AI ********** and Your reference number: ********** 3</p> <p> </p> <p>Now, today on the 20th of March 2017 I received an sms that my service has been interupted, they have disconnected my service. We havent got a telkom mobile store here and I went to the local Telkom store, after a brief investigation I was told that my account is in credit by more that R600 yet Telkom mobile decided to interupt my service. Now surely this is breaking our contract arrangement, and if they are allowed to do as they please, then there must be a body somewhere that can help me to do the same legally. I anyone out there reading this and can assist me, please drop my a line soonest. Telkom must have a controlling body somewhere. Now, the poor pawn appointed by Telkom to read this will come back to me with another refernce number and anothey aoplogy.......</p> <p> </p> <p>I dont need any more reference numbers and or apologies....get someone from your account department to pick up the telephone and assist me. or tell me where I can drop my phone of and assist you to shove it.</p>

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Johan N's update31 Mar 2017, 13:03
Reviewer Update

Just a correction on above date, Now 30 March 2017....