1 reviews | Active since Sept 2016
Poor, horrible service
<p>I cancelled an ADSL Faster bundle in Feb 2016, before receiving a router or paying a monthly installment. All cancellation documents were filled in and to this day i am still being billed! </p> <p> </p> <p>This is now going onto month number 7 that i am being billed for and i have called telkom, only to be transfered from one dept to the next! </p> <p>Every call made to Telkom is recored and i would like for a consultant to call me to get all reference numbers and go ahead and listen to my several attempts to resolve this issue. </p> <p> </p> <p>My telephone line has now been suspended. I run a business and without my internet, i am greatly incovenienced! Shou<span style="color: #828282;">ld i not receive feedback within 48 hours, my attoney will be assisting me in getting this resolved.</span></p> <p> </p> <p>Thanking you</p> <p>Mrs. Ally</p>
Hello ShenazAlly
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello ShenazAlly
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
