SF
Shafiek F
1 reviews | Active since Jun 2014
19 Feb 2016, 16:31
poor everything from Telkom
Network has been down since yesterday 19/02/2016. Store now suggested that it could possibly be the sim card after I was advised this morning that the cables have been damaged. I have now been without the use of a phone for two days. Let's hope this sim swop does the trick. How am I going to be reimbursed for the expenses I have incurred? Please assist urgently.
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Telkom's replyOfficial
19 Feb 2016, 17:02Hello MSFryddie,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM202887.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM202887.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply19 Feb 2016, 17:02
Official
Hello MSFryddie,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM202887.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM202887.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,