TB
TC B
1 reviews | Active since Jul 2011
21 Aug 2015, 16:33
Poor Everything
I app**** for 10meg fibre. couldn't get<br> I app**** for 2meg uncapped DSL, couldn't get, I was sent from pillar to post.<br> I eventually ended up with 10gig LTE by accident. 18 hours later, I went back for exchange to 50gig LTE. I was told to go away! I will never get it until I finish 90 days!<br> Call centre says I can get it, the shop says \...in hell..."<br> Whatever happened to 7 days customer not satisfied with product policy. Telkom policy is hollow"
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
21 Aug 2015, 23:57Hello tc_blose,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM137129.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM137129.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply21 Aug 2015, 23:57
Official
Hello tc_blose,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM137129.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM137129.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,