CS
Cassidy S
1 reviews | Active since Sept 2015
29 Sept 2015, 13:26
Poor disputes service
App**** for a billing dispute at the beginning of august which later got approved. To this day my account has not been credited and I was forced to pay the past due to avoid suspension. All the customer care agents keep telling me they cant do anything because its an automated system. Really ****ed off at Telkom right now.
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Telkom's replyOfficial
29 Sept 2015, 14:49Hello Casodi,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150394
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150394
Regards
Luleka
Telkom Social Media Team
Telkom's reply29 Sept 2015, 14:49
Official
Hello Casodi,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150394
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150394
Regards
Luleka
Telkom Social Media Team