Poor data service - pethetic call centre

<br> Poor data service - pathetic call centre<br> <br> Poor Telkom data service<br> I took a contract with Telkom for data services (100 Gig for R 1 500.00 p/m).<br> The main purpose was to stream video.<br> It works now and then(for about 50 minutes it is okay and then the video starts jumping). I am certain it is a problem that can be fixed.<br> <br> However, I tried logging numerous calls online(a texting service - It is ridiculers) and seems like all that the consultant knows is that you must reboot the router (I done this numerous times with no improvement). <br> On one occasion they called me on my cell.... And after explaining my problem again to them, they said that they will transfer me to their data support team.<br> After holding on for 15 minutes I got cut off.<br> <br> I called them back on 081180<br> The voice prompts are lengthy but I guess acceptable.<br> I eventually got through and had to explain everything again from the beginning...<br> But still no resolve.<br> <br> Can Telkom please send a tech to my address to test and fix the signal strength and service provisioning (data speed).<br> <br> If this package is not fit for purpose, than I propose they change it to what suites my needs.<br> <br> <br> Regards<br> Shan<br> ***<br>