1 reviews | Active since Sept 2017
POOR data service
I have a FreeMe contract (10Gig WiFi, 2Gig social media, and 1Gig data) and I am never close to a WiFi hot spot so the data is of no use to me.
2). 2Gig social media data, although I spend a lot of time on whats-app and Facebook and I only use less than 50Mb of the data per month but normal data instead, it is also not much use to me.
3). The data speed is also not very good (+/-2 to 5Mb/s) compared to Vodacom's (download speed +/-25Mb/s and upload +/-12Mb/s and early morning I have to connect to Vodacom's network due to Telkom's network is offline until about 8'o clock most mornings.
Why don't Telkom combine the social media data with normal data an give us 3Gig normal data?
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Hello hennie-smal
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello hennie-smal
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Good day
Trust you are well.
Please be advised when you are in an area with poor Telkom coverage you need to activate automatic roaming and roam to our partner MTN for better connectivity, please note that when roaming the network mode will be on 2G/3G and roaming is free of charge.
Kind regards
Ithabeleng
Telkom social media team
Best regards,
Good day
Trust you are well.
Please be advised when you are in an area with poor Telkom coverage you need to activate automatic roaming and roam to our partner MTN for better connectivity, please note that when roaming the network mode will be on 2G/3G and roaming is free of charge.
Kind regards
Ithabeleng
Telkom social media team
Best regards,
Good day
Trust you are well.
Please be advised when you are in an area with poor Telkom coverage you need to activate automatic roaming and roam to our partner MTN for better connectivity, please note that when roaming the network mode will be on 2G/3G and roaming is free of charge.
Kindly make sure that all the automatic data application are deactivated and monitor your data.
Kind regards
Ithabeleng
Telkom social media team
Best regards,
Good day
Trust you are well.
Please be advised when you are in an area with poor Telkom coverage you need to activate automatic roaming and roam to our partner MTN for better connectivity, please note that when roaming the network mode will be on 2G/3G and roaming is free of charge.
Kindly make sure that all the automatic data application are deactivated and monitor your data.
Kind regards
Ithabeleng
Telkom social media team
Best regards,