SP
Sharon P

1 reviews | Active since Jul 2013

13 Jul 2017, 11:14

Poor customer services

<p>Telkom has still not resolved this issue. Although I went into the Telkom Store to cancel my mums services with Telkom and submitted a service cancellation form I received a bill of R12000 today which indicates subscribtions still be charged for June and July 2017. </p> <p> </p> <p>They cannot resolve via email and request me to call them. When I call them they still cannot resolve.</p> <p> </p> <p>I am handing this matter over to my attorneys to handle. </p> <p> </p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply14 Jul 2017, 10:28
Official

Hello shaz1405

This response serves as confirmation that your query has been received.

Your query has been sent to our fulfillment team for assistance.

Regards
Noleen
Telkom Social Media Team.


Best regards,