poor customer service regarding recharge voucher

<p>I bought 2gb mobile data while shopping on the 8th May, unfortunately I did not load the data immediately. Two days later I couldn't load the data as some of the Numbers of the recharge pin had faded, fortunately the voucher number was still visible and I called in to the call centre for assistance. Here I was first told to send an mms to them and I would receive a new voucher number within an hour, all of this took place on the 10th. The next day after not receiving anything I called the call centre again, whereby I was now told that the process would take 72 hours. It is the 14th today and I am in urgent need of the said data, I just called in again whereby I was informed that unfortunately I have to wait until Monday as the people working in that section do not work over weekends. This is by far the worst service and inconvenience I have ever experienced. The products are good but I would not recommend Telkom to anyone as the customer/after sales service is very very pathetic! </p>