Poor customer service, passing the buck, not cancelling my service

<p>I cancelled my subscription in Jan via the required method.</p> <p> </p> <p>I get a useless response from the online agents which take 45 min to join the chat.</p> <p> </p> <p>I have tried multiple times on Facebook and via inbox messages and I get the same generic responses all the time.</p> <p> </p> <p>Each time there is a different agent replying to him, so how on earth is anyone meant to sort the problem out.</p> <p> </p> <p>The agent that replies to these hello peter posts gives the same generic answer passing the buck. </p> <p> </p> <p>I WILL NOT SEND IN ANY MORE DETAILS because that is all you ask and then nothing gets done. Go and have a look through your emails and you will find many from me with the necessary info.</p> <p> </p> <p>You say someone will be in contact with me which is an out right lie because no one has done that. </p> <p> </p> <p>Why is Telkom uncapable of sorting this out.</p> <p> </p> <p>DO NOT SIGN ANYTHING UP WITH TELKOM, YOU WILL REGRET IT. </p>