Poor Customer Service - Lazy Telkom Staff

They where too lazy to look into my case.<br> <br> By doing that they emailed me the soft proof by mistake of their lazyness. <br> <br> The problem is they hide the manager's contact details so you may not report them.<br> <br> I am still waiting for my airtime of R200.00 to be refunded to the correct number.<br> <br> Since I complained, they have opened three cases for the same thing. But still not resolved.<br> <br> All because the staff where to lazy to check my details properly the first time.