Poor customer service- Issue cannot be resolved

I have app**** for a cellphone contract with Telkom and requested a call back, upon the request I received an sms on my cell number which read, "Dear customer, thank you for your online application. Kindly be advised that Telkom will contact you shortly on 012688***x with regard to your online request. Regards, Telkom Online Team." I have two issues: 1. My application was not successful, and I was not provided with a reason why. 2. The sms which I received on the day of the application has not stopped being sent to me. I receive the sms numerous times a day at inconvenient hours.

I have called many different numbers to try and stop the smses from being sent to me, 081180 was the first. They advised me to call 10213. I called 10213 and was told to call 10210. I then tried using the secure chat function, and spoke to an agent who advised me to call 10213. I called once again and there was no response. I called 10210 today, they said I should call sales, at 10213, I advised that I was told to come here... I was then put on hold while the agent tried to get information, the call was then cut from Telkom's side. I did not receive a call back.

Basically I'm running around in circles trying to get Telkom to stop sending me this sms constantly (I've received 100+ so far, sometimes at 1 and 2 in the morning) , and I have not received any help as I keep getting transferred back and forth. It seems nobody knows how to resolve the issue, mobile and sales have no idea and the technical division transferred me back to mobile.

Some assistance would be greatly appreciated.

Regards,