POOR CUSTOMER SERVICE FROM TELKOM

Every 15th of every month I have mandated TELKOM to debit my account . On the 15th of May 2023 TELKOM debited my cheque acc for the amount of R6246, 20 and today my services were interrupted by TELKOM without verifying a payment from their end.. ‘ignorance is not an excuse ‘If TELKOM doesn’t compensate me for income lost . I have no choice but to stop my contracts and I future payments will not be honoured .